Refunds, returns, and exchanges

We accept returns up to 28 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.

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In the event that your order arrives damaged in any way, please email us as soon as possible at mimi@nistudios.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

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If you have any further questions, please don't hesitate to contact us at mimi@nistudios.co.uk.

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Delivery Information

We us EVRI or Royal Mail to send out the majority of our orders. It will take up to 7 working days for your parcel to arrive, with a £2.50 delivery fee. A tracking number will be emailed to you.